1 hour ticket response
Fast assistance is our dominant task and that’s why we’ve got a team of capable customer service technicians who are prepared to provide a swift response to any question that you may have. Just post your technical support ticket from the Hosting Control Panel and we’ll get back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
A Top–Quality Customer Care Service
We have a team of web hosting support techs who are ready to answer all your queries every time you are in need of help. Most of our customer service team representatives have lots of years of experience in the cloud website hosting plans sector, which suggests that you can constantly count on swift and accurate answers to your requests.
An Easy–to–Navigate Help Section
Integrated into the Hosting Control Panel is an easy–to–browse Help Center, which offers you various information sources. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and web site administration articles, check out our educational video tutorials or take a look at the F.A.Q. section.
