Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all of our cloud website hosting plans packages, meaning that every single help question you email is going to be responded to within 60 minutes max. Our support company members have been taught to quickly correct any case and to present you with detailed guidance on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a team of experienced experts who are prepared to answer your inquiry as fast as possible. You’ll be able to make contact with the tech support team team by opening a tech support ticket from your Hosting Control Panel or by posting us an e–mail message. On working days, you can also call us on the phone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while performing tasks within the Control Panel, you can always press the Help control key and pick your concern in the set of posts that will come up. We have as well turned the vast majority of articles and reviews into instructional videos. The listing of movies will load if you click the Videos button located in each section.