Despite the fact that this is not the mainaspect for you to distinguish a dependable cloud website hosting company from a bad one and a reseller from a real provider, having the option to call and talk with a live person is a sign that you aren't dealing with a one-person firm and that you'll be able to get in touch with somebody whenever you need help. The phone support for web hosting services may range from basic to experienced, so the problems which can be resolved through a phone call differ depending on the specific company. Usually, these matters are more basic and include billing or first level tech issues since more difficult tasks usually need a support ticket where both you and the sysadmins can follow what is going on with a given situation. Still, the option to call your service provider can save you a lot of time and efforts for the countless small things that may eventually appear at the time you manage your web hosting account.

Phone Support in Cloud Website Hosting

All our cloud website hosting packages include phone support fourteen hrs a day even on public holidays, so that if you don't have an account yet, you are able to call and learn more about our solutions or if we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so that you're able to contact the phone number which is nearer to you. If you're a current customer, we can assist you timely with all the general and billing matters as well as with a number of tech matters in order to save you time and efforts - we acknowledge the fact that sometimes it is easier to speak with a live person and get things done promptly. Certainly, some issues simply cannot be taken care of on the phone, so in such a case you can employ our ticketing system.