Although the web hosting service provided by the different companies is de facto the same, every provider has got a customized platform with its own tweaks and ways to complete particular things. That’s why, an immense knowledge base will be remarkably helpful both for persons with little to no prior experience and for technically advanced individuals who will ultimately discover how certain tasks are executed, but will waste some time in the meantime. The purpose of such a knowledge base is to help make the service quick and easy to use, sparing users time and energy. The outcome is more pleased clients, since they can easily find the information they’re seeking, and much less work for the customer service team members, because typically the majority of the enquiries and problems that customers have are already outlined in the knowledge base. Given that the articles themselves are expertly written and cover more topics, you’ll be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

If you’ve ordered your first cloud website hosting plan from our company or have moved your site over to us, you will get accustomed to our services and our created-developed Hepsia Control Panel very quickly due to the fact that we have compiled a substantial knowledge base where you can find all the information that you will ever need – both general info about the web hosting service as a whole and more specific info about the different functions that you can make use of and the complications that you might face. The articles themselves are available in 2 locations. The whole article collection is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in every Control Panel section too. You can become aware of how to accomplish de facto everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles feature elaborate instructions, so you will never get baffled due to an ambiguous text. Needless to say, if you bump into a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can touch base with our help desk support staff representatives 24-7-365.